Apple Sagemore in Evesham Township, NJ Open now

Reviews about Apple Sagemore

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  August 03, 2020, by KRISTEN HEARN
  I brought in my year old laptop that randomly shut off and wouldn’t turn back on. I have never experienced such horrible customer service. I was told it’d be 48 hours just to diagnose the issue and a loaner computer wasn’t an option. I explained I’m a full time student and asked to expedite the process and the “manager” told me to go to a library. He spoke very condescendingly to me the entire time and told me other people have deadlines too. Did other people just buy their laptop a year ago and have it shut off due to something that’s clearly apples fault since it wasn’t dropped or spilt or damaged in any way...also was told if I’d paid $500 a year for some business program I’d get top priority at Genius Bar and then a loaner would be an option! Absolutely ridiculous...I will not be buying Apple products anymore if this is how their customers are treated